Top live chat and chatbot tools to engage website visitors and capture more leads.
Tawk.to is a completely free live chat widget with no limits. It includes real-time chat, visitor tracking, canned responses, and chat history. The only downside: they show their branding unless you pay $19/month to remove it. Best for businesses that want a free, full-featured chat solution.
Best for: Businesses wanting free live chat.
Tidio combines live chat with AI chatbots. The free version includes basic chat and bot functionality. Paid plans ($29+/month) add advanced bots, email marketing, and more. It's easy to set up and integrates with popular platforms. Best for businesses that want chatbots to capture leads 24/7.
Best for: Chatbot automation and lead capture.
Intercom is a premium customer messaging platform. It includes live chat, chatbots, email, and customer engagement tools. It's powerful but expensive ($74+/month). Best for SaaS companies and larger businesses that need a comprehensive customer communication platform.
Best for: Larger businesses and SaaS companies.
Olark is a straightforward live chat tool with a simple interface. Plans start at $29/month. It includes chat transcripts, visitor insights, and integrations. Best for small businesses that want reliable, simple live chat without complex features.
Best for: Simple, reliable live chat.
Crisp offers live chat, chatbots, and a shared inbox. The free version includes basic live chat. Paid plans ($25+/month) add triggers, chatbots, and integrations. Good value for small businesses that want more than basic chat.
Best for: Small businesses wanting chat + chatbot features.
For free live chat: Tawk.to. For chatbots and lead capture: Tidio or Crisp. For simple reliable chat: Olark. For enterprise: Intercom. We can integrate any chat widget into your website and help you set it up. Contact us for a recommendation based on your needs.